If you have registered to submit invoices using one of our automated submission methods (email, virtual printer or EDI), we will provide you with a link detailing your customer’s requirements, as well as instructions on how to submit a sample invoice. This sample will be analyzed to confirm its compatibility with the customer requirements before you begin submitting invoices. If your format is incompatible, you will be notified of what changes are needed to meet your customer's requirements.
Changing your Format
If your invoice format has changed permanently (i.e., new accounting system), and you can no longer submit invoices that match the original sample provided, please contact our support team and provide a sample of the new format. Indicate that you would like to have the format updated for your account, and you will be notified once our supplier mapping team has completed the necessary changes in our system.